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About us

DOTS is an innovative end to end solution that turns the usually tiring and complex delivery journey into an easier and effective one.

It facilitates the delivery process of heavy items from the purchase date to the delivery day.

You don’t need to worry about drivers wasting time trying to reach their destination, or customers complaining about poor services.

MINIMIZE Your Drop-off cost

WITH DOTS, MAKE SURE THAT YOUR BUSINESS DELIVERS PERFECTLY.

WHAT ELSE DOES YOUR CLIENT NEED?

CUSTOMERS

can easily provide their shipping addresses and receive their purchases on time without hassle.

can leave their feedback (Time of delivery / status of delivery / quantity).

TRUCK DRIVERS

can easily reach their destination in an organized and clear manner.

receive orders without going back to the warehouse.

SALESMEN AND WAREHOUSE MANAGERS

organize the whole process from purchase to delivery within few clicks.

TOP MANAGERS

can track the whole operation and order statuses while focusing on the main KPIs related to efficiency and customer satisfaction.

HOW IT WORKS

DOTS was conceived to give each concerned party the information and access they need to make the whole journey easier.

DOTS’ interface was created in a way to help:

THE MANAGEMENT

always be in control of the different jobs and organize them perfectly.

THE DRIVERS

easily complete their jobs and increase their daily productivity.

THE CUSTOMERS

stay satisfied and aware of the process without the need to download an app.

01
CUSTOMER’S
DETAILS
02
ORDER AND LOCATION
CONFIRMATION
03
ASSIGNING ORDERS
TO DRIVERS
04
PROCESSING
ORDERS BY DRIVER
05
CUSTOMER’S ORDER
TRACKING
06
CUSTOMER’S
FEEDBACK

DOTS IS YOUR IDEAL ANSWER TO HAVING A FLAWLESS
AND SIMPLE DELIVERY PROCESS.

BENEFITS

END TO END
OPTIMIZED PROCESS
No hassle giving directions to delivery addresses
Organized flow of information between store(s), warehouse(s) and driver(s)
Navigation assistance and tracking
5 notifications on key moments of the delivery process
Inventory check of delivered items
Customer satisfaction level questionaire
AGILE
AND FLEXIBLE
No need for a mobile app download by clients
No need to invest in servers or software
Suitable for complex organizations (multiple stores, warehouse & hundreds of trucks)
EASY
AND INTUITIVE
Optimized algorithm to minimize information for each stakeholder
Quick actions to complete
Simplified interface for clients & drivers
Available in English and Arabic
CONTINUOUSLY
IMPROVED
Can be interfaced with ERP systems
Immediate availability of new improvements
Can optimize delivery grouping and routing based on historical data
Around the clock support team

Get in Touch

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